Privacy Policy

Effective Date: July 10, 2026

At AfPak Global Imports, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Device information
Operating system
Time zone
Country and approximate location
Pages visited
Time spent on our website
Referring websites or search engines
Cookies and similar tracking technologies

This information helps us improve our website and customer experience.

Personal Information You Provide

When you place an order, contact us, or create an account, we may collect:

Full name
Billing address
Delivery address
Email address
Phone number
Company name (where applicable)
Payment details (processed securely through third-party payment providers)
Order history
Communication records

We only collect information necessary to provide our products and services.

Cookies

Our website uses cookies to:

Improve website performance
Remember your preferences
Keep your shopping cart active
Analyze website traffic
Enhance your browsing experience

Most web browsers allow you to disable cookies, although some website features may not function correctly if cookies are disabled.

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Verify payments
Communicate regarding your purchases
Send invoices and order confirmations
Prevent fraud and unauthorized transactions
Improve our products and website
Respond to enquiries
Comply with legal obligations
Send promotional offers and newsletters (only where you have agreed to receive them)
Payment Security

AfPak Global Imports does not store your complete credit or debit card information on our servers.

All online payments are processed through secure third-party payment gateways that use industry-standard encryption and security protocols to protect your financial information.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment service providers
Courier and delivery companies
Website hosting providers
IT support providers
Marketing service providers (where applicable)
Government authorities when legally required

These providers are required to keep your information secure and confidential.

Analytics

We may use services such as Google Analytics to understand how visitors use our website and to improve our products, services, and customer experience.

Google Analytics may collect anonymous information such as:

Browser type
Device information
Website activity
Geographic region

You can opt out of Google Analytics using Google’s browser add-on if you prefer.

Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send information about:

New products
Promotions
Special offers
Company updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet accounting and tax requirements
Comply with South African legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

Your Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information where legally permitted
Object to certain processing activities
Withdraw consent for marketing communications
Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the details below.

Protection of Your Information

We implement reasonable technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Theft
Misuse
Disclosure
Alteration
Destruction

Although we take every reasonable precaution, no online system can guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites.

AfPak Global Imports is not responsible for the privacy practices, content, or security of external websites. We encourage you to read the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

The latest version will always be published on our website with the updated effective date.

POPIA Compliance

AfPak Global Imports processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and all applicable South African privacy legislation.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

AfPak Global Imports

268 Pearl St

Laudium

Centurion

0037

South Africa

Email: admin@afpakglobalimports.co.za

Phone: +27 73 905 3184

We are committed to protecting your privacy and handling your personal information responsibly.